Privacy Policy

About this policy

Riviera Ristorante per Onnivori (Riviera Venexia srl) is committed to protecting your privacy and ensuring that your
personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the
information collected when:

• you use our website (
• you make a booking on our website.
• you make enquiries on our website.
• someone is interested in working with us.

Definition of Personal Data

Personal Data means any data that relates to an identifiable
person who can be directly/indirectly identified from that data.
In this case, it means personal data that you give to us via our

By providing your personal data, you agree that we can use
your personal data in accordance with this policy.
Ensure you understand this policy in its entirety and take your
time to read it.

Who are we?

Riviera Ristorante per Onnivori (Riviera Venexia srl) is a
restaurant/venue based in Dorsoduro 1473, 30123 Venezia –

How do we collect information
from you?

We collect information from you:
• when you make a booking.
• when you visit a restaurant (preferences, allergies etc.).
• make an enquiry.
• when you sign up to marketing emails.

What type of information is collected from you?

You may be asked to submit personal information about yourself
when you make a booking. We will collect this information so
we can fulfill your booking request and you may dine at our
When you make a booking:
Riviera Ristorante per Onnivori (Riviera Venexia srl) collects
information such as:
• title
• name
• e-mail address (used for booking confirmation and postdining
feedback emails)
• home or work address
• billing information taken for deposits, ticketing, or holding
credit card information for
use in the case of no-shows (where applicable)
• telephone number
• company name
• dietary requests
• marketing preferences (whether you opt-in or opt-out)
When you dine at Riviera Ristorante per Onnivori (Riviera
Venexia srl):
• marketing responses (where applicable)
• survey responses
• current and past restaurant reservation details
When you access our sites:
There is “Device Information” about your computer hardware
and software that is automatically collected by Riviera
Ristorante per Onnivori (Riviera Venexia srl).
This information can include:
• device type (e.g. mobile, computer, laptop, tablet)
• cookies
• operating system
• IP address
• browser type
• browser information (e.g., type, language, and history)
• domain names
• access times
• settings
• referring website addresses
• other data about your device to provide the services as
otherwise described in this policy.
Location information:
If you use our website, we may receive your generic location
(such as city or neighbourhood).
You may submit your CV if you’re interested in working for us
to EMAIL. This information may include:
• personal details
• employment details
• education
• salary history
• other relevant details
We will use this information to assess your application. We may
also keep it in our records for future reference. Please get in
contact if you would no longer like us to hold your records

How is your information used?

Our use of your personal data will always have a lawful basis,
either because it is necessary to complete a booking, because
you have consented to our use of your personal data (e.g. by
subscribing to emails), or because it is in our legitimate
We require the information outlined in the previous section to
understand your needs and provide you with a better service,
and in particular for the following reasons:
• Internal record keeping.
• Send you service emails (booking confirmation and postdining
• Improve our products and services.
• Send marketing communications if you have opted in to
receive them.
• We may use the information to customise the website
according to your interests.

Who has access to your information?

We will not sell, distribute, or lease your personal information
to third parties. Any personal information we request from you
will be safeguarded under current legislation.
We will only share your information with companies if necessary
to deliver services on our behalf. For example service
providers (e.g. ResDiary for the provision of online bookings),
third-party payment processors, and other third parties to
provide our Sites and fulfil your requests, and as otherwise
consented to by you or as permitted by applicable law.
Third parties (including >) whose content appears on our Site may
use third-party Cookies, as detailed below. Please refer to ‘Use
of Cookies’ for more information on controlling Cookies. Please
note that we do not control the activities of such third parties,
nor the data they collect and use and advise you to check the
privacy policies of any such third parties.
You may choose to restrict the collection or use of your
personal information at any point. Please refer to the Your
Choices section of this Privacy Policy for details.
How and where do we store
We only keep your personal data for as long as we need in
order to use it as described in this privacy policy, and/or for as
long as we have your permission to keep it.
For reservations taken through ResDiary software, your data
will only be stored in the UK.
ResDiary data is stored securely in data centres managed
by Rackspace.


We may analyse your personal information to create a profile of
your interests and preferences so that we can contact you with
information relevant to you. We may make use of additional
information about you when it is available from external
sources to help us do this effectively.

Your choices

We will not contact you for marketing purposes by email, phone
or text message unless you have given your prior consent. We
will not pass your details to any third parties for marketing
purposes unless you have expressly permitted us to.
Furthermore, you can change your marketing preferences at any
time by contacting us by email at
You have a right to request a copy of the personal information
that RESTAURANT NAME holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary
in light of the reason(s) for which it was first collected.


Data security is very important to us, and to protect your data
we have taken suitable measures to safeguard and secure data
collected through our Site.

Use of ‘cookies’

Like many other websites, we use cookies. We use them to help
you personalise your online experience.
A cookie is a text file that is placed on your hard disk by a web
page server which allows the website to recognise you when you
visit. Cookies only collect data about browsing actions and
patterns, and do not identify you as an individual.
We use cookies for the following purposes

• Authentication, personalisation and security: cookies help
us verify your account and device and determine when you
log in, so we can make it easier for you to access the
services and provide the appropriate experiences and
features. We also use cookies to help prevent fraudulent
use of login credentials.
• Performance and analytics: cookies help us analyse how
the services are being accessed and used, and enable us
to track the performance of the services. For example, we
use cookies to determine if you viewed a page or opened
an email. This helps us provide you with information that
you find interesting. We also use cookies to provide insights regarding your End Users and your sites’
performance, such as page views, conversion rates, device
information, visitor IP addresses, and referral sites.
• Third Parties: Third Party services may use cookies to
help you sign into their services from our services. We
also may use third-party cookies, such as Google
Analytics, to assist with analysing performance. Any third
party cookie usage is governed by the privacy policy of
the third party placing the cookie.
• Opting Out: You can set your browser to not accept
cookies, but this may limit your ability to use the services.
Our Site may contain links to other websites. Please note that
we have no control over how your data is collected, stored, or
used by other websites and we advise you to check the privacy
policies of any such websites before providing any data to

What happens if our business
changes hands?

We may, from time to time, expand or reduce our business and
this may involve the sale and/or the transfer of control of all
or part of our business. Any personal data that you have
provided will, where it is relevant to any part of our business
that is being transferred, be transferred along with that part.
The new owner or newly controlling party will, under the terms
of this Privacy Policy, be permitted to use that data only for
the same purposes for which it was originally collected by us.

In the event that any of your data is to be transferred in such a
manner, you will not be contacted in advance and informed of
the changes. [When contacted you will however be given the
choice to have your data deleted or withheld from the new
owner or controller.]

Changes to this statement

Riviera Ristorante per Onnivori (Riviera Venexia srl) will
occasionally update this Privacy Policy to reflect company and
customer feedback. Riviera Ristorante per Onnivori (Riviera
Venexia srl) encourages you to periodically review this
statement to be informed of how Riviera Ristorante per Onnivori
(Riviera Venexia srl) is protecting your information. This policy
was last updated in May 25th 2018.

Contact Information

Riviera Ristorante per Onnivori (Riviera Venexia srl) welcomes your comments regarding this Privacy Policy. If you believe that Riviera Ristorante per Onnivori (Riviera Venexia srl) has not adhered to this Privacy Policy, please contact Riviera Ristorante per Onnivori (Riviera Venexia srl) at We will aim to use commercially reasonable efforts to promptly determine and remedy the problem.